Direct answer
What we collect
We may collect the details you type into an enquiry form: name, company, email or phone, emirate, area, property or site type, timing and a short description of the requirement. Technical logs and Google Analytics may also record page, device, approximate location and interaction information used to operate, secure and understand site performance. Do not submit identity documents, payment data, passwords, account credentials, precise security layouts or sensitive footage.
Why we use it
Enquiry data is used to understand the request, respond, prevent abuse, maintain a record of the request and—only where the form explains it—introduce a suitable provider or integrator. Analytics is used to understand which guides and journeys are useful. A separate optional marketing choice is required before using contact details for future promotions.
Analytics
Google Tag Manager is used to load Google Analytics and measure which guides, buttons and enquiry journeys are useful. Advertising signals and ad-personalisation signals are disabled in the site configuration. Measurement events are designed not to include names, email addresses, telephone numbers or free-text enquiry details. You can restrict or clear analytics storage through your browser or content-blocking settings.
Sharing and service providers
An enquiry may be shared with a suitable provider or integrator for the request you made. Hosting, analytics, security, email and database suppliers may process limited data on the operator’s behalf. We do not authorize recipients to use enquiry data for unrelated marketing. Each independent recipient remains responsible for its own legal obligations.
Retention, security and transfers
We apply data minimization, access controls and reasonable security measures, but no internet system is risk-free. Enquiries should be kept only for the response, follow-up, dispute and applicable legal periods, then deleted or anonymized. Where a supplier processes data outside the UAE, the operator must assess and document the cross-border transfer basis and safeguards required by applicable law.
Your choices and rights
Subject to applicable law and exceptions, you may ask about personal data held about you, request correction, object to or restrict certain processing, withdraw consent where consent is the basis, or request deletion. Withdrawing optional marketing consent does not prevent a response to the enquiry you already asked us to handle.
Calls, SMS and WhatsApp
A response to a requested enquiry is different from an unsolicited marketing campaign. Future promotional calls, text messages or social-app marketing require their own compliant process, including the applicable consent, timing, do-not-call and unsubscribe controls. TDRA guidance says legitimate promotional SMS requires prior explicit consent, permitted sending hours and a free effective unsubscribe mechanism.
Operator and privacy contact
WhereSignal is operated by Leads FZE. Correspondence area: Dubai Silicon Oasis, Dubai, United Arab Emirates. Privacy enquiries may be sent to info@wheresignal.com or made by telephone or WhatsApp on +971 50 304 7470. Enquiries are reviewed Monday to Friday, 9:00 am to 6:00 pm UAE time. No guaranteed response time is stated.
Questions people ask
Will my enquiry be shared?
It may be shared with a suitable provider or integrator only for the connectivity request described in the form and according to the consent shown when you submit.
Does an enquiry opt me into marketing?
No. A request for an options review should not be treated as blanket consent for unrelated or ongoing marketing. Any optional future marketing requires a distinct compliant choice.
Can I ask for my information to be corrected or deleted?
Yes, subject to applicable legal exceptions and retention duties. Contact Leads FZE through the privacy email or UAE telephone number shown in this notice.
Source ledger
What this page’s facts rest on
Federal Decree-Law No. 45 of 2021, processing controls, data-subject rights and cross-border transfer requirements
Scope of UAE telemarketing regulation, including calls, marketing text messages and social-media applications
Prior explicit consent, permitted sending hours, consent records and a free unsubscribe mechanism